100% Satisfaction Guarantee:
For all Individual Session types, HeadShots LLC offers a 100% Satisfaction Guarantee. If for any reason, the client does not approve of the photos taken during their session. They may return for a free re-shoot at a HeadShots LLC studio within 60-days of their original session.
In order to qualify for the free re-shoot session, the client must 1) have actually attended the session (no-shows do not count) and 2) must notify the photography before selecting their final photo(s) for editing. To schedule a re-shoot, please email firstname.lastname@example.org.
Only otherwise stated, this guarantee only applies to Individual Sessions. Group photo re-shoots may be offered, but the setting might not be able to be replicated. All group photos will be reviewed on the camera or iPad before the session is over to ensure client satisfaction.
We are happy to provide reshoots to make sure clients are 100% happy with their final headshots. However, to prevent unfair abuse of this guarantee, if a client opts to schedule a re-shoot, they will lose all rights to photos taken during their original session.